How do I finalize an Uncaptured charge in Stripe?
Payments

Collect’s Authorize-Only feature allows you to hold a charge without finalizing. To finalize an Uncaptured charge in Stripe, you must ‘capture’ it manually at a later time.

*If you used a card reader to authorize the charge, you will have 24 hours to capture the payment. If you are used Manual Entry, you have 7 days to capture the payment. 

To finalize an Uncaptured charge in Stripe:

1) Login to your Stripe Dashboard here.

2) Select ‘Payments’ from the top menu.

3) Authorize-Only payments are listed as “Uncaptured.” Find the correct payment and select it from the payments tab.

4) Select “Capture” to capture the payment and charge the card.

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Still Stumped?

For all Common Stripe Questions, please keep in mind additional guidance can only be provided by Stripe directly, not from Collect for Stripe. We are always happy to help answer questions and save you some time, but we do not have control of your Stripe account information, banking information, passwords or any other data pertaining directly to Stripe.

To reach Stripe Support via any of their methods of communication, visit the Stripe Support Page.

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