How can I check the status of my Stripe account?
Account | Payments | Payouts

If you’re not receiving Payouts or cannot create payments, you should check on the status of your Stripe account.

When you login to your Stripe Dashboard you will see whether your account is in review or been restricted. In either case, Stripe will present a bright banner announcement at the top of the page.

For further information, go to Account Settings in your Stripe Dashboard. Check the Documents section to see if Stripe needs further documentation from you about your business.

If Stripe is not asking for any further documentation, you’ll see “You’re all set!” You may continue to use your Stripe account.

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Still Stumped?

For all Common Stripe Questions, please keep in mind additional guidance can only be provided by Stripe directly, not from Collect for Stripe. We are always happy to help answer questions and save you some time, but we do not have control of your Stripe account information, banking information, passwords or any other data pertaining directly to Stripe.

To reach Stripe Support via any of their methods of communication, visit the Stripe Support Page.

Other Common Stripe Questions

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Do I have to set a location in Stripe for my card reader?

As of 2022, Stripe Terminal requires all bluetooth readers (Chipper, M2 and WisePad 3) to be registered to a location in order for them to run transactions. You can set your location for all of your readers directly from your Stripe Dashboard.  If you’re using a...

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