How do I check my company’s PCI Compliance with Stripe?
Account

Info on your companies PCI compliance status can be found directly in your Stripe Dashboard. To view where your compliance stands:

  1. Login to your Stripe Dashboard.
  2. Click the “Settings” gear icon from the top righthand side menu.
  3. Find and click “PCI Compliance” under Business Settings.

Your current PCI compliance will be displayed at the top. This needs to be updated annually, and you’ll find info on how long your PCI Compliance is valid for under “Documents.”

If you believe there’s been an error with your Stripe account regarding your companies PCI Compliance, the contact us button at the bottom will get you in touch with a Stripe representative.

Start Using Your Perfect Point of Sale

Combine simplicity & security using Stripe and Collect for Stripe. Bring all your transaction data to one single place.

Still Stumped?

For all Common Stripe Questions, please keep in mind additional guidance can only be provided by Stripe directly, not from Collect for Stripe. We are always happy to help answer questions and save you some time, but we do not have control of your Stripe account information, banking information, passwords or any other data pertaining directly to Stripe.

To reach Stripe Support via any of their methods of communication, visit the Stripe Support Page.

Other Common Stripe Questions

Which Stripe Terminal card reader is right for me?

Each reader has certain geographic restrictions, so you'll want to check Stripe's compatibility page here to see which reader is available in your area. To compare readers, check out our Reader Info Page to further narrow down which reader will best fit your needs....

read more

How do I order a card reader from Stripe?

Stripe Terminal card readers can be ordered directly from Stripe on their order page here. Each reader has certain geographic restrictions, so you'll want to check Stripe's compatibility page here to see which reader is available in your area. To compare readers,...

read more

What do the lights on my Stripe Terminal reader mean?

Card readers from Stripe provide light codes on the device to indicate status at all times. The best way to find more info on your Stripe Terminal credit card reader is to consult Stripe's product sheet guides here. Simply select the reader that you're using and...

read more