Why is my first Stripe Payout taking so long?
Getting Started | Payouts

We get this question a lot from users with brand new Stripe accounts, and it’s valid. You have a Stripe Balance, but your Stripe Payout to the bank seems to be taking forever. Why wouldn’t this continue to be the case in the future?

The answer is: It is planned, it’s normal, and it will only happen once.

Stripe is doing a lot of due diligence to verify your bank, your business information, and your Stripe account in general. Thus, the very first payout for every new Stripe account is typically paid out 7 days after you create your first successful transaction.

For some industries doing business on Stripe, this period can be as long as 14 days. Again, this is only a one-time inconvenience, and in the long run will mitigate a lot of risk.

You can confirm your payout schedule and estimated payout timing in your Stripe Dashboard.

Estimated Payout Date

Stripe will always let you know when to expect your next payout, even during the first-time delay. This information is in the Balances page, found on the top menu of your Stripe Dashboard.

Stripe Balances Page
(Stripe Balances Page Example)

If you have checked Balances and the payout date has come and gone without you receiving your funds, check these things:

  • Your account may not be fully verified. Please check your email as well as your Stripe Dashboard to confirm whether additional information is needed to complete your account.
  • The delay may simply be due to your bank. Sometimes the bank itself will add extra days to the deposit process. If this is the case, your bank will deposit funds and make them available automatically after their processing period is over.


We recommend running your first test charge in the Collect app as soon as possible. Even if it is one dollar or 50 cents, keep in mind Stripe’s payout clock begins after the first successful payment.

If you can get that first charge created before you are fully operational, it will get this waiting period out of the way. After that, your payout schedule will be fast and reliable – even daily!

Start Using Your Perfect Point of Sale

Combine simplicity & security using Stripe and Collect for Stripe. Bring all your transaction data to one single place.

Still Stumped?

For all Common Stripe Questions, please keep in mind additional guidance can only be provided by Stripe directly, not from Collect for Stripe. We are always happy to help answer questions and save you some time, but we do not have control of your Stripe account information, banking information, passwords or any other data pertaining directly to Stripe.

To reach Stripe Support via any of their methods of communication, visit the Stripe Support Page.

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