Stripe is required to verify the identity of the individual and business behind each account. When additional documents are needed, you’ll see requests directly in your Stripe Dashboard.
Find verification requests
- Log in to your Stripe Dashboard.
- Look for a notification banner at the top of the page.
- Click the banner, or go to Settings → Account details or Settings → Documents.
- Review the list of required documents (for example, ID, business registration, bank statement).
Upload your documents
- Click the Upload button next to each requested document.
- Follow Stripe’s guidelines on:
- Acceptable document types (passport, government ID, business registration, etc.).
- Image quality (clear, in‑focus, all corners visible, no glare).
- Confirm the information matches the legal name and address on your account.
Once uploaded, Stripe will review your documents. This can take anywhere from a few minutes to a few business days, depending on the type of review.
After verification
- When verification is complete, your Dashboard will show your account as active / enabled.
- Any payout holds or restrictions related to missing documents are usually lifted automatically.
If you believe there is an error or you cannot provide what Stripe is asking for, contact Stripe Support directly from your Dashboard and include your account ID in the message.
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