Customer Signatures
Capture on-screen signatures for any charge to help prevent disputes.
Collect allows you to capture customer signatures directly on your device screen after a payment is processed.
Why Capture Signatures?
- Dispute Prevention – Proof that the cardholder authorized the transaction
- Service Verification – Confirm delivery or completion of services
- Compliance – Some industries require signed receipts
How It Works
- Add Signature capture in your Payment Flow
- After a successful charge, the customer signs on your device screen
- The signature is automatically attached to the charge metadata in Stripe
Viewing Signatures
Signatures are stored as part of the charge metadata in your Stripe Dashboard. You can reference them if a customer disputes a transaction.
When to Use
Customer signatures are especially useful for:
- Delivery services – Confirm package handoff
- Field services – Document completed work
- High-value transactions – Extra protection for larger purchases
Start using Customer Signatures today.
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