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How do I enable Stripe Terminal for my account?

Before you can use physical card readers with Collect for Stripe, Stripe Terminal must be enabled on your Stripe account. In many regions it is available by default; in others you may need to request access.

Check if Stripe Terminal is already enabled

  1. Log in to your Stripe Dashboard.
  2. Look for Terminal in the left‑hand navigation.
  3. If you see the Terminal section and can access the Readers or Locations pages, Terminal is already available on your account.

Request access to Stripe Terminal

If you don’t see Terminal in your Dashboard:

  1. Visit Stripe’s Terminal product page on stripe.com.
  2. Use the Contact sales or Get started options to express interest.
  3. Stripe may ask for basic information about your business and how you plan to use in‑person payments.

Once Terminal is active, you can:

  • Order supported readers (like WisePOS E or newer Stripe readers).
  • Create Locations in your Dashboard.
  • Register readers to those locations and connect them to Collect for Stripe.

If you are unsure whether Terminal is available in your country, check Stripe’s Terminal availability documentation or contact Stripe Support directly.

Can't find what you're looking for?

For specific account questions, disputes, or technical issues, Stripe's support team can help you directly.

Contact Stripe Support →