How do I close my Stripe account?

If you no longer need your Stripe account, you can close it from your Dashboard. Before you do, make sure there are no outstanding payouts, disputes, or refunds.

Before you close your account

Review your account for:

• Pending payouts – Check the Payouts page for any payouts that have not yet reached your bank.
• Open disputes or refunds – Resolve open disputes and process any agreed‑upon refunds.
• Connected services – Disconnect any platforms or apps that use your Stripe account (including Collect for Stripe).

How to close your Stripe account

1. Log in to your Stripe Dashboard.
2. Go to Settings (gear icon).
3. Look for an option such as Close account or Deactivate account under Account details.
4. Follow the prompts to confirm you understand the impact and complete the closure.

In some cases, Stripe may require you to contact support to close the account, especially if there are unresolved issues or regulatory requirements.

What happens after closure

• You will no longer be able to create new payments or access most Dashboard functionality.
• Stripe may retain certain data for regulatory and accounting reasons.
• Existing records (such as past payouts and payments) may still be available in exported reports you saved before closing.

If you plan to stop using Collect for Stripe but keep your Stripe account, you do not need to close Stripe—simply stop using the app or disconnect permissions in your Stripe Dashboard.